tag:blogger.com,1999:blog-2644371100807363751.post8249884745458108696..comments2023-11-01T10:45:23.708+00:00Comments on Virgin Media TV: Sky HD channels confirmed (official)Niallihttp://www.blogger.com/profile/11917083363610144290noreply@blogger.comBlogger61125tag:blogger.com,1999:blog-2644371100807363751.post-67119537942251276692010-07-24T16:27:01.924+01:002010-07-24T16:27:01.924+01:00@Steve
Do you watch Sky sports?
if yes, the you ...@Steve<br /><br />Do you watch Sky sports?<br /><br />if yes, the you would have to subscribe to them anyway. The £20.50 is not just for sports 1&2, it is for all the sports channels 1,2,3&4.<br /><br />The £7 is for the HD sports.<br /><br />The cost with Sky for the same would be £30.50 and before everyone starts saying "but you get HD 3&4 as well" we know.<br /><br />So all been said if you watch sports you would have to get Sky sports, the question then is do you want the HD?<br /><br />Simple as that...Square eyeshttps://www.blogger.com/profile/14246973708996535290noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-47621129759483295502010-07-24T13:05:02.844+01:002010-07-24T13:05:02.844+01:00So if I want these new HD Sky premium channels, I ...So if I want these new HD Sky premium channels, I have to first subsribe to SD Sky Sports 1 and 2 - £20.50 per month, plus an extra £7.<br /><br />So an extra £27.50 per month.<br /><br />Seems a little excessive to me plus a little missleading, i.e. VM advertising is making a big statement about new Sky HD channels being £7 per month while a small statement says you must perchase SD Sky SPorts 1 and 2 without quoting a price.<br /><br />An extra £27.50 per month is probably not for me TBH.Splatzhttps://www.blogger.com/profile/06424192376058267369noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-77845937212987295342010-07-23T12:13:25.216+01:002010-07-23T12:13:25.216+01:00After my previous posts I can confirm I have had a...After my previous posts I can confirm I have had a reply back from customer services stating that the original response I recieved from my phone call was incorrect and I would be charged £7 per box.<br /><br />Looking at Glenn's previous post I will have to try and barter a good deal or go back to SkyUnknownhttps://www.blogger.com/profile/05507032712842118249noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-4065409573053459592010-07-23T07:35:56.063+01:002010-07-23T07:35:56.063+01:00I got sky movies for £3.75 plus £7.00 for hd upgra...I got sky movies for £3.75 plus £7.00 for hd upgrade. I have XL TV -V PLUS BOX and talk unlimited 24 with international calls 10 meg broadband for £ 72.00 that a great deal a new twelve month contractUnknownhttps://www.blogger.com/profile/06812474398050683984noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-63571435606718607922010-07-21T20:25:53.479+01:002010-07-21T20:25:53.479+01:00This comment has been removed by the author.Oblonghttps://www.blogger.com/profile/04442129963134475850noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-81590007886889547642010-07-21T17:54:31.848+01:002010-07-21T17:54:31.848+01:00When I spoke to an advisor he didn't know anyt...When I spoke to an advisor he didn't know anything about Premium rate HD channels, but read the stuff of the web sight about £7 pm Premium flat rate. I said £3.50 a channel on top of the £20.50 I already pay was too much. There wasn't a lot he could say as all he knew he'd just read off the web...<br />... if an advisor has told you anything different get it in writing :-)JRWhttps://www.blogger.com/profile/14351922212529706102noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-64736255945543173252010-07-21T15:51:28.759+01:002010-07-21T15:51:28.759+01:00@Ben & Square eyes
So why has this informatio...@Ben & Square eyes<br /><br />So why has this information not been passed on to the customer advisors.<br /><br />I did ask repeatedly about the £7 charge as I have been following this for a while and was told this would not apply.<br /><br />I was also told the HD channels were already applied to my package in advance of the August 2nd start date.Unknownhttps://www.blogger.com/profile/05507032712842118249noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-61811994465873454522010-07-21T15:22:11.504+01:002010-07-21T15:22:11.504+01:00@Ben..
As you will have seen, I have been telling...@Ben..<br /><br />As you will have seen, I have been telling everyone since the 9th July, they will be charged for the HD premium channels...<br /><br />And if you have been reading the posts for the last few months you wil see that I also work for Virgin, however nobody believes you when you tell them the truthSquare eyeshttps://www.blogger.com/profile/14246973708996535290noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-33064777601398944352010-07-21T14:44:29.300+01:002010-07-21T14:44:29.300+01:00@brian
I work for Virgin and XL customers will ge...@brian<br /><br />I work for Virgin and XL customers will get charge £7 for the HD Premium channels same as everyone else.Unknownhttps://www.blogger.com/profile/08999575353072779773noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-78852679558798937242010-07-21T13:32:17.885+01:002010-07-21T13:32:17.885+01:00@aaron. This was definately what I was told when I...@aaron. This was definately what I was told when I rang them last night. <br /><br />I only hope the call was recorded.Unknownhttps://www.blogger.com/profile/05507032712842118249noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-12344915657283313022010-07-21T12:07:50.246+01:002010-07-21T12:07:50.246+01:00@brian.. sorry mate but either you or virgin is te...@brian.. sorry mate but either you or virgin is telling porkys you will not get the hd for free everyone has to have the £7 charge even her majesty the queen.Unknownhttps://www.blogger.com/profile/08463624423831505419noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-14683259150245115562010-07-21T10:58:52.611+01:002010-07-21T10:58:52.611+01:00I also rang customer services last night and was t...I also rang customer services last night and was told I will get the sports HD channels at no extra cost as I am already on the XL package with complete sports.<br /><br />I specifically mentioned the £7 and was told this was not for XL customers. I was also told if I chose to upgrade to movies too I would get the HD versions for free as well.Unknownhttps://www.blogger.com/profile/05507032712842118249noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-8780573724389812482010-07-21T09:54:09.638+01:002010-07-21T09:54:09.638+01:00@Christian. Those on TV M+-L now pay less for the ...@Christian. Those on TV M+-L now pay less for the Sky Sports SD subscription. Us suckers on XL/VIP pay the same as before. I rang up VM and asked to be downgraded to M+ and was told I would lose my loyalty bonus, a bonus I've built up for untold years since Telewest started! I've only been a VM XL customer for 8 months! VM have been nothing short of a disgrace.Unknownhttps://www.blogger.com/profile/17710347077620315707noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-74486038474352304322010-07-21T09:21:08.318+01:002010-07-21T09:21:08.318+01:00Where did the wholesale discount go? I am an XL cu...Where did the wholesale discount go? I am an XL customer, we received no benefit from the wholesale discount imposed on Sky. I along with many others assumed this was being held back to absorb the cost of the HD channels. Instead Virgin have decided to keep the whole of the wholesale discount for themselves. As a customer one can only assume that they don't want our business.christianhttps://www.blogger.com/profile/08870634946294698312noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-6087397507558946732010-07-21T08:13:01.303+01:002010-07-21T08:13:01.303+01:00The simple fact is Sky have completely mugged off ...The simple fact is Sky have completely mugged off VM. They now have all of VM's channels in an extremely good deal, are the only broadcasters to offer all Sky Sports in HD and have left VM XL/VIP customers fuming that they have no reduction in the price for Sky Sports and have to pay £7 per box for two measley HD sports channels (assuming they, like me dont care about movies)<br />And after working it out Sky are now CHEAPER if you want Sky Sports in HD plus the bonus of far more HD channels. A real shame.Unknownhttps://www.blogger.com/profile/17710347077620315707noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-21011346428184337132010-07-21T08:04:57.549+01:002010-07-21T08:04:57.549+01:00This comment has been removed by the author.Unknownhttps://www.blogger.com/profile/17710347077620315707noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-10673177221483546422010-07-21T01:08:10.861+01:002010-07-21T01:08:10.861+01:00It's disappointing they couldn't come to a...It's disappointing they couldn't come to an agreement about SS3HD and SS4HD, and the implementation of the £7 premium HD fee is a bit unfortunate, but for anyone keeping score at home, this latest batch of HD channels puts VM ahead of Sky.Erichhttps://www.blogger.com/profile/12648613312247592966noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-16851481079758795872010-07-20T20:10:39.472+01:002010-07-20T20:10:39.472+01:00This comment has been removed by the author.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-48748676806920699292010-07-20T20:05:14.215+01:002010-07-20T20:05:14.215+01:00@Nialli: no it doesn't does it. Infact recent...@Nialli: no it doesn't does it. Infact recently all we have had is price increases, whereas lower spend non VIP customers have had price reductions.<br /><br />Whilst VM might attract some new customers doing this, they probably are going to be shelling out alot more in retentions as a result...<br /><br />talking of which @jwspurs since you have been back at Virgin almost a year, call 150 and select that you are thinking about leaving and discuss this with a CSR - they almost certainly will offer you a discount to sign another 1 yr contract if you quote the figures to them.<br /><br />My current deal is £90.94 for VIP with an extra V+ box (3 boxes in total - the V box keeps the kids quiet!).<br /><br />To be honest though, it annoys me that the policy with VM is to only grease the squeaky wheel -- I'd rather not have to ask.Ro-me-rohttps://www.blogger.com/profile/02819091346046398672noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-80177602371559439102010-07-20T19:47:42.612+01:002010-07-20T19:47:42.612+01:00I am currently paying £99.50 for my subscription i...I am currently paying £99.50 for my subscription inc 2nd v+ box. I have priced equivalent sky package at septembers prices at £111 pm inc unlimited broadband and phone. Now £99.50 + £14 for both boxes is £113.50.<br /><br />Am I missing something? Sky seems cheaper for my particular subscription. <br /><br />I know about VOD and 3 tuners, and broadband won't be so good but as previously said not as good value as last August when I left Sky to join Virgin.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-39924829121027671432010-07-20T19:14:38.739+01:002010-07-20T19:14:38.739+01:00This comment has been removed by the author.Oblonghttps://www.blogger.com/profile/04442129963134475850noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-88808575763701887572010-07-20T18:34:27.813+01:002010-07-20T18:34:27.813+01:00WELL WELL WELL,
The official statement came out ...WELL WELL WELL, <br /><br />The official statement came out today, and guess what it said<br /><br />£7 HD Premiums (sports/movies)<br />£7 per box<br />must subscribe to SD versions<br />all customer will pay inc VIP/XL<br />starts 2nd August<br /><br />Which is exactly what I told all of you on 09/07/2010<br /><br />This was the information I briefed to my managers, which they then briefed to their respective teams<br /><br />It's amazing isn't itSquare eyeshttps://www.blogger.com/profile/14246973708996535290noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-35353723230963043282010-07-20T18:15:34.639+01:002010-07-20T18:15:34.639+01:00@Ro-me-ro: VIP doesn't feel as good a value as...@Ro-me-ro: VIP doesn't feel as good a value as it did when it launched, but I think Virgin's hands have been tied with Sky HD channels. I'd like 50mb broadband as a VIP customer, and a greater capacity on my V+, and TiVo at no extra charge - all of which may be next. Call me optimistic...Niallihttps://www.blogger.com/profile/11917083363610144290noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-2104782925932951342010-07-20T18:12:44.518+01:002010-07-20T18:12:44.518+01:00Sky have set the price.
Ofcom didn't set a pri...Sky have set the price.<br />Ofcom didn't set a price for HD, they agreed with Sky that it was a developing market and that setting a set price on it could prevent future innovation. Instead they ruled it must be offered on "fair, reasonable and non-discriminatory basis" <br />In the third draft of thereview they proposed £5.89 + VAT, but then decided not to implement any fixed pricing. It would be fair to guess that Sky have charged at least that.Niallihttps://www.blogger.com/profile/11917083363610144290noreply@blogger.comtag:blogger.com,1999:blog-2644371100807363751.post-27756059268716187512010-07-20T17:51:34.422+01:002010-07-20T17:51:34.422+01:00@Nialli - you wrote when the price reductions were...@Nialli - you wrote when the price reductions were announced:<br /><br />"Of course, if Virgin increases the number of subscribers to the Movies and Sports channels they'll be hitting a bigger base when launching the HD channels in the coming weeks, but it seems like us poor VIPs are paying a premium these days and the overall VIP package has changed little since the launch of the V+. Certainly, the 20mb broadband is no longer the "VIP" offer it once was, the phone price has actually increased and we now get Sports and Movies for the same price as everyone else. Or am I missing something?"<br /><br />What I expected when we didn't receive a discount at this time was for HD channels to come for free.<br /><br />"Sure, free would have been unbelievable, but that's not what Sky has dictated."<br /><br />Now yes Sky do set the price for the HD content, but there is nothing to stop them from reducing the price of the respective Sport & Movie packages when taking out the £7 HD upgrade - this would address John's concern of only getting 2 channels for his £7.<br /><br />I am also a top end user, 3 STB inc VIP and I will absolutely not be paying £7/£14 for HD content unless the overall price for Movies & Sports is reduced in line with the reductions that others got earlier this year.Ro-me-rohttps://www.blogger.com/profile/02819091346046398672noreply@blogger.com