I posted last week about how unreliable my VIP 50Mb broadband has been for over a month, down almost every day at some point. We had an engineer out last week who said he bumped up the signal from the street cabinet and sure enough full service was resumed. Temporarily. Now it's been down for the best part of a day and I can't get through to the Service Desk.
Is anyone else getting this? TV and phone are fine, but obviously TiVo is little more than a V+ without the internet so I'm well peeved, and my daughter's exam revision is being hit big time by no internet. Is this the price we're to pay for the speed doubling promised? Give me a stable service any day over a speed hike I don't need.
UPDATE: April 18. I've now had continuous broadband for 72 hours, albeit at speeds around the 30mb rather than the previous 47mb+. Thanks to Alex at VM for the offer to resolve this for me. Hopefully I haven't tempted fate by suggesting the service is now sorted :-)
UPDATE 2: Turns out I spoke to soon, but now they've been back again and I'm seeing the speeds I used to get, hopefully now with a stable service