Virgin Media is offering its customers a free top-of-the-line TV box upgrade, but you’ll need to check your contract to get the best out of the offer.MoneySavingExpert offers the following advice
The company said it’ll offer its V6 TV box to some 2.8 million existing customers without hiking up their contract costs.
It’s an attractive offer for customers familiar with Virgin’s TV services. However, given the V6 TV box has been out more than a year, it’s likely being offered to customers who are nearing the end of their contract or are already out of contract.
If your original contract with Virgin Media has ended and you've moved onto a rolling contract, without negotiating a new deal, you could be paying hundreds of pounds a year more than the promotional rate you originally signed up to. This won't always be the case though, so here's how to check:It's going to be a competitive year for Virgin's TV product. Sky is likely to be under new ownership, Sky Q over broadband is promised and Now TV upgrading its service to 1080p. There have been a number of interesting news items this week and I'll be posting more before the end of the month. Stay tuned.
- Check your account or call Virgin Media to see if you have passed the minimum contract term.
- If you're still in contract, diarise to check for new deals at least a month before the expiry date.
- If you are out of contract, this means you can leave Virgin Media penalty free.