UPDATE Royalbeech added this comment: I just found this email I received from Virgin:
“Let’s get to it: after the last four months, and the uncertainty of what’s ahead, there’s no more business as usual. That’s why we aren’t raising your price this year as we normally would.
“This means the price you pay for your current package right now will stay the same for the rest of 2020. There are no catches, and there’s nothing you need to do. In the meantime, we’ll keep investing in our network and doing all we can to make sure you stay connected."
5 comments:
Is that because your previous discount expired? I faced a similar August increase but negotiated a lower monthly bill for Ultimate Oomph
I had an email saying they weren't putting the price up until the end of the year, if at all sighting Covid
Just found the email.
Let’s get to it: after the last four months, and the uncertainty of what’s ahead, there’s no more business as usual. That’s why we aren’t raising your price this year as we normally would.
This means the price you pay for your current package right now will stay the same for the rest of 2020.
There are no catches, and there’s nothing you need to do. In the meantime, we’ll keep investing in our network and doing all we can to make sure you stay connected.
While I'm not sure they've put their prices up I've definitely noticed that they've stopped doing as many deals.
To the point that my deal has just ended and all the current "deals" on their site are now more than I am paying right now off of a deal!
They agreed to disconnect me when I contacted disconections.not what I expected after 20 years being customer.
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