Since the update to the TiVos the entire HD category has disappeared from the Sky Cinema On Demand section. Although there are still a handful of HD movies if you dig around in the various genre categories, the vast majority only appear to be available in standard definition.
Can anyone from Virgin Media explain this? Is it temporary or another example of Liberty Global’s “charging more but giving customers less” strategy?
20 comments:
Virgin media is One Big Con !!
Virgin do Good for internet and fairly good for home phone, once it comes to TV,
Its a Con !!
That's the reason i have got Netflix, got rid of sky movies and thinking of changing to sky Q virgin are a rip[ off.
From Ben at Virgin Media
"There hasn't been any reduction in HD content available as part of the TiVo update, however the On Demand menus are lead by the content rather than SD or HD (or 3D) options.
Access to HD versions of films and other On Demand content is available under the programme selection itself."
Fair enough. Thanx virgin media man..
There still is little content in HD, especially Sky Cinema... I've contacted the Virgin Media Executive team about it. This is the response so far -
Dear Paul,
We would like to thank you for taking the time to contact us today.
We are very sorry to hear that you are unhappy and we will endeavour to resolve your issues as soon as possible.
Tom is currently not available to deal with your complaint personally; however we have passed your email onto a member of his team, and they will be in touch with you as soon as possible in order to assist you with your queries.
We look forward to discussing this matter with you in the future.
On behalf of Tom Mockridge.
I'm looking for ward to hearing from them, if you'd like to contact them, their email address is executiveteam@virginmedia.co.uk
Will do, thank u. Thanks for helping.
Mine is
paulsouth1979@googlemail.com
Hi tom or megamason,
Its Paul southon.
I sent an email to executive team.
Hi there. I agree I find the new on demand derive difficult to use. In particular the Sky Cinema section.
The other day I went to watch Antman. A relatively new movie in HD and to my surprise this was only available in SD.
I miss the HD section. I only watch HD and I'd certainly not watch a movie in SD
Disappointed VM
Probably removed it because they know people who care about HD don't want to deal with their slow, crappy on demand service anyway.
My boxes have just had the software "upgraded" and I just noticed far less options for HD in the on demand film selection. It's also not that easy to use. I did a Google search and found this blog. I know that Sky have made it pretty difficult for non-sky customers to have the same access to film content, however Virgin (or rather Liberty Global) might have warned us that access to HD films and programmes were being reduced. Since no-one else can come close to the broadband I will stick with that but like others have mentioned, sticking to Netflix and/or getting Sky Q is looking like a far better option.
I too have noticed a lack of HD content on the on demand service since the update, does this not breach virgins contractural requirements as I'm still paying the same but now getting less of a service. Also has anybody had any performance issues with their boxes since the update, mine is as slow as hell, nice going VM, customer for 5 years and always had the top package, see ya !!
TiVo is dead imo shocking hardware and software sky q is the future now for bb and landline vm all the way
I have been a VM customer for nearly 15 yrs (on tv xl), I upgraded recently to TiVo and I think it is crap. You can not record a program when you want to, ie. the repeat of a show when it is on at, say, 2am. It makes you record the 'new' one that is on at 9pm, the same time as two other shows that I want to record. Plus you can not just 'remind' a program, you must remind and record. The old VMHD box was much better. I wish I had not upgraded.
When I concider the new price hike, crappy content and lack of 'ease of use'. I am def a goner, even after 14yrs. Sky it is for me very soon.
Not sure if this has already been reported. But here's a few more details on the V6
https://keepup.virginmedia.com/befirst
Just got off the phone with a lovely lady from the chairman's office lol. I had to put my best voice on hehe. Anyway she told me that Sky dictate what on demand content Virgin can screen in HD from Sky Cinema. It's Sky being tight fisted *****
Nothing really should be in SD it should all be HD after all this is especially movies i cant think of any film thats not been upgraded to HD so no excuse. You get more channels on freeview HD than on Virgins freeview package. total rip off
Still no Hd on Sky on demand
Still no Hd on demand.
So just phoned up vm and yep no versons of the movies in hd on the demand service..
I'm currently in the middle of the discussions with them on this and also got the same 'its what sky give us' answer.
However, how can VM say they are giving us sky cinema and sky cinema on demand using the same branding and logos etc, and yet it sits identical as the same platform on sky? There should be some small print, or surely this is a case of miss selling?
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