August 27, 2020

Confusion over Horizon coming to existing V6 boxes

Mark Jackson on ISP Review has this week suggested that Liberty Global's Horizon software may not be coming to our V6 boxes after all. In a post published this week he says:

"We understand from our sources that Horizon won’t be coming to the v6 boxes after all. Instead Virgin Media appear to be gearing up to introduce two new STBs – a main box with the Horizon software and hard drive inside, and then a mini box with no hard drive (see * below) . 

"Both boxes support 4K video. We assume that the new Mini Box is the same one as Liberty Global recently launched for UPC in Poland while the new Main Box looks a bit like the v6, but on the inside it’s a different piece of hardware. At present it is unclear whether the new kit will be available to all new customers or only specific bundles (e.g. Ultimate Oomph). Likewise, we don’t know if existing v6 customers will have to pay for an upgrade (post-trial) or if it will be free."

All very confusing, especially as Virgin Media confirmed last year that Horizon was definitely coming to the UK and replacing TiVo and most pundits, me included, thought that meant new software on existing boxes. Maybe that's not now the case and there are technical issues that prohibit such a change? I'm confused. I can't imagine Virgin quickly replacing its existing V6 hardware base (too expensive and too inconvenient for customers) nor can I see it running TiVo and Horizon simultaneously across the UK for any prolonged period. Hopefully all will become clear "soon" (to use Virgin's favourite timeline).

* Liberty Global has launched a new internet TV box in Poland and plans to roll this out to other European regions according to this story: https://www.broadbandtvnews.com/2020/08/24/liberty-unveils-4k-mini-tv-box/


1 comment:

Kev said...

Sounds very much like Sky-Q with the main and mini box !

I guess this will be used as an enticement to sign existing customers up to new 18 month contracts.