July 06, 2014
Virgin Broadband - is it less reliable these days?
Since I posted about my problems with Virgin broadband (and TV) last weekend I've received a number of emails and comments from other customers who have found the service disappointing or frustrating in recent months. Is this due to (unadvertised) engineering work for the much-promoted speed increases or a sign of something more worrying? I don't know, but top right is a quick poll to see how visitors to this blog feel Virgin Media's broadband service is fairing these days.
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3 comments:
NTL have always had shoddy internet connections. It's why I'm happy to take them for TV, but still have an ADSL line (which gets me ~15meg, more than fast enough for any sane person) from a supplier with a clue (Zen), rather than a race to the bottom of price and service.
15 meg? Youch. I think I'm lucky, we had some outages a few years back when kids trashed a junction box a few times, and the odd brief total service fail (on demand etc) but in the last 2 years it's been good. Especially now we're on 30meg and about to upgrade to 50 meg for free (that's the cheapest broadband deal).
no I don't think virgin broadband is less reliable at peek times it does drop to around 60-70 (i'm on 152mb)and at non peer times i'm right up to 152mb sometimes 140-145mb but that's still good in my books. a slow or older computer can make the broadband seem slower.
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