September 29, 2011

Upgrading to TiVo?

Activation is free on the first box, so a 500mb TiVo is now free (if you ignore the £3 a month) and the 1tb beauty if £49. Details on Virgin Media's site 
(Note that the small print says that  this is only for the first TiVo on each account and upgrading any more will still incur the £49.95 activation charge. That V+ in the bedroom can't be swapped for a free TiVo. At least, not yet.)

22 comments:

ajresol said...

Maybe I'm getting confused, but seems like the activation fee is waived, but not the installation fee?

So still costs £49.95?

"Free TiVo Box activation: Irrespective of the number of set-top boxes you already have, for every new sale - If you take a 500GB TiVo box as your first box, the activation fee will be waived; if you take a 1TB TiVo box as your first box, we will reduce the activation fee to £49.95. Standard installation fee of £49.95 applies."

steveg091972 said...

Intallation fee still applies to both 500GB an 1TB, £49.95, so effectively there is no change to the price!

martine93 said...

It still costs £ 49.95 for existing customers.

"Free TiVo Box activation: Irrespective of the number of set-top boxes you already have, for every new sale - If you take a 500GB TiVo box as your first box, the activation fee will be waived; if you take a 1TB TiVo box as your first box, we will reduce the activation fee to £49.95. Standard installation fee of £49.95 applies.

http://shop.virginmedia.com/existing-customers/customer-offers/tivo-box-upgrade.html

Gerard said...

I've just got a 500gb tivo box installed, replacing my contract with SKY HD. Not impressed atall, menu slow and not easy to use, changing channels has a 2 second delay. Lack of standard HD channels, ITV 2HD etc, I understand this is coming soon. Considering changing back to SKY, am I mad. Just want an ease of use service. 30MB Broadband is okay, not noticing much difference from my previous 10MB deal.

Gerard said...

Further to my last post, this is what I'm getting for a 30MB connection.
http://www.speedtest.net/result/1508316730.png

openviews said...

Just got around to trying my spotify 12 month voucher code when it seems they have changed their sign up process.

To sign up to spotify now you need to have a facebook account, apparently this is against the law and has led to many users cancelling their accounts.

Anybody else have this issue when signing up?

gsituffers said...

to gerard -please can i help ?
have you got a superhub?if so reboot hard -ie leave equipment on and turn off power for 1 min and restart leave to re-establish and recheck bb speeds - if any problems call tsc /faults 151 on vm telco line to resolve - should be getting something like this
http://www.speedtest.net/result/1508267155.png
gsituffers

gsituffers said...

in regard to tivo offer -available to existing and new customers- any issues please speak to customer relations dept 8-8m-f 9-5 sat
also if have xl tv service can take 1 free additional outlet foc -so avoiding 6.50monthly fee

mattbuk said...

With an additional box does the engineer need to do any drilling to get it into the other room for example upstairs bedroom? I live in rented house, so it's not as straight forward for me.

matthew said...

I'll put up with the odd Tivo teething problems for BB speeds like this..
http://www.speedtest.net/result/1508813700.png
My parents and friends have Sky HD boxes and don't see how the menu/interface is any quicker than Tivo!

NottsWanderer said...

I had Tivo 500GB box installed end of July and have had no installation or activation charges added to my account, should I keep quiet about this!

On the subject of BB speeds I'm more than impressed with mine, what do you think?

http://www.speedtest.net/result/1508831341.png

steveg091972 said...

I have just spoken to Customer Services. They claim that the Virgin Media website is wrong. According to customer services the website should state that the 500gb box is free and installation is free but the activation is £49.95!!! Apparently this fee cannot be waived. Well, I shall continue waiting till it is truly free!

matthew said...

@NottsWanderer got me on the speed!!! nice to see someone happy...same as you had 1TB box installed 3 months ago, no extra install/activation charges applied....very happy overall

David Quinn said...

Seems like Virgin Media doing their best to piss off existing customers (10 years plus for me), by relabelling the 49.95 charge. If they are that keen to move us on to Tivo to free up some bandwith, they should be pushing the Tivo box even harder at us!!

martine93 said...
This comment has been removed by the author.
martine93 said...

Boxnation coming to Virgin Media in october ?
"Best of the rest:
Boxing – Bernard Hopkins v Chad Dawson: 15 October (BoxNation)"

Bottom of the page
http://www.virginmedia.com/tvradio/tv-highlights/sport/october-2011.php

kenneth said...

if we got V+ in the bedroom will we get sky moves hd with sky sports hd on our v+ boxs as the from the 1st we dont have to pay £7 p boxs ?

steveg091972 said...

i have been with VM for 6 years. I have just gone through the VM website as a new customer. TIVO 500GB is free box, free install and free activation! Just phoned VM choose option to disconnect. Spoke to a lovely young lady called Dawn in Sheffield and TIVO box is free (£3 per month still stands). Being installed next saturday. Also confirmed Sky premium HD from 1st October is £7 per account and not per box, this should happen automatically. Well done VM.

Vlandant said...

It looks like virgin are only concentrating on two boxes. Looking on the set top boxes on their website, their is no signs of the v+ hd box.

ash said...

i got tivo 500 fitted today got the box and instillation free of charge i had 100meg tivo and phone fitted and my full install charge was £20 that was for the BB

http://www.speedtest.net/result/1508987686.png(upload dose actually go full speed when uploading to my backup storage download also maxes downloading from storage ) well impressed with it so far

gmcausland said...

http://www.speedtest.net/result/1511851400.png

I love VM xxx

manu76 said...

Had the 1TB Tivo, since March of this year, and have now had the 500GB version to replace my Samsung V+HD box installed this morning. Result..