Nialli's unofficial blog on Virgin Media's high definition, TiVo and UK Netflix cable TV services
April 29, 2014
Just received this from Now TV
We'd like to say sorry for the problems you’ve experienced with NOW TV recently.
To apologise, we'll shortly be sending you a £10 voucher which you will be able to redeem from a wide range of shops including ASDA, Morrisons, John Lewis, Sainsbury's and Boots.
Thank you for your ongoing patience at this time.
NOW TV Team
What's a little odd about this is that I hadn't actually complained to Now TV about the service problems of the last week but had mentioned it on a few posts on this blog. Either Now TV monitor this blog (which I doubt, but if they do - hi guys!) or the problems are pretty widespread and affecting all customers. I'm surprised they've gone for the voucher compensation - I would have thought an extra couple of months of the Entertainment sub I have would have been easier, but I'm not complaining. Having said that, I doubt I'll renew the service once Game of Thrones has finished its current run.