October 23, 2012

Virgin Media announce latest results (yawn)

Virgin has announced its results for Q3 2012, but those hoping for news of new channels or a date for the launch of the TiVo App will be sorely disappointed as TV barely gets a sniff in the announcement to Investors:

Net cable customer additions of 39,500 in the quarter, up from 6,300 
Churn down from 1.7% to 1.4% in the quarter
  •   Cable ARPU up 1.8% to £48.73 in the quarter
  •   On-going improvement of customer base mix in the quarter
    •   TiVo customers increased 205,900 to 1.14m; now 30% of TV base
    •   52,200 increase in the paying TV base
    •   Superfast broadband customers (30Mb and above) increased 452,900 to 1.8m, now 42% of broadband base
  •   Mobile revenue down 3.1% to £137m in the quarter
  •   Business division revenue up 9.5% to £169m in the quarter 


    ...the appeal of our TiVo service is driving pay TV growth. We added 205,900 more TiVo customers during the quarter to reach a total of 1.14m at the quarter-end, which represents 30% of our TV customer base. This uptake has helped to drive the overall number of paying TV customers, which increased by 52,200 in the quarter.
    While TiVo demand remained strong, we managed the mix between new and existing customers to optimise returns resulting in lower net additions than in the previous quarter. However, we achieved our highest ever TiVo gross additions from new customers in the third quarter, whilst migrations and cross-sell only accounted for around 48% of TiVo gross additions. This compares to around 60% of TiVo gross additions coming from migrations and cross-sell in the previous four quarters.
    In the coming weeks, we will be launching the latest enhancement to our Virgin Media TiVo service - Virgin TV Anywhere. This new development will allow our TV customers to stream live channels to their iPhone or iPad, with even more available on their PC, Mac or laptop, including thousands of hours of on demand content. The iPad and online versions will also allow Virgin Media TiVo customers to tap into their TiVo boxes to record shows, manage their recordings and change their series links.
    We also re-launched our on demand movie pay-per-view service as 'Virgin Movies'. The revitalised movie service offers over 500 of the latest films straight from the cinema as well as a massive catalogue of films available on-demand on TV or via the web with the online service available to everyone, including non-Virgin Media customers as well. 

6 comments:

David said...

well sweetfa getting done on tv side looks very much like VM resting on there laurels on tv very disappointing if they don't change that they will lose customers for sure

Dazz285 said...

VM should not be resting ... They should be leading but I don't think they even know that they are in a race to win...
Sky is way out in front.....

pmkearns64 said...

Will I be able to watch on iPad when traveling abroad with new Tivo app? Suspect not.......
Not impressed with no Sky Atlantic news either.....

Richard said...

Restrictions for watching channels abroad is not down to VM or TiVo but due to broadcast and copyright laws.
That's why iplayer etc don't work abroad!
The app does allow you to watch channels on your iPad in the uk.

streaky_7 said...

@pmkeams64
Richard is spot on - but pick up a sling box and you can then watch TV wherever you are around the world - TiVo app or no TiVo app

But I do agree with no general news on Atlantic, f1, HD channels etc - but I suppose we just have to keep the faith and hope they turn up one day! What's the alternative, go to Sky? Not for me..........

josh said...

Sky News HD is coming to Virgin in December as it had been reported on the Virgin Forums