Also, if you don't like dealing with the offshore support team it's best to call VM during off hours and you get the UK call centre for TV and account queries in my experience.
http://my.virginmedia.com/my-apps/smartcall/overview.html
http://my.virginmedia.com/my-apps/smartcall/overview.html
6 comments:
"Smart Call App"? Can't find anything of that name on the Play Store.
Search virgin media, it is on there.
150 numbers are supposed to be free from Virgin mobiles.
Ok. Found it. But it appears that it doesn't work with my VM phone plan :-(
Thanks for pointing it out though.
@McQueen
150 from lndlines FREE
789 from Virgin mobile FREE
Smart call Virgin website FREE calls over e wireless network - You must be a media customer to get it, once registered you can have 2 mobiles registered (these DO NOT have to be Virgin mobiles), the FREE calls all depend on what your media call plan is, so don't go calling without checking what your call plan is. It can be used abroad as well for FREE calls on a wireless network, again depend on your media call plan.
If you want to speak to UK call centre anytime just call cancellation this puts you straight through to Uk Call centre no need to wait for off hours
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