Got mine...got yours?
Also, the 500Gb TiVo is confirmed for May 16th launch: £49.95, £40 install, £3 a month. Existing customers only.
UPDATE: Although the system at VM now seems to be okay and people are reporting that they're getting install dates, I didn't get one ("system problems") and was promised a call back in the next few hours. Anyone else get this? I'm still waiting and I have a horrible feeling I'm now at the back of the queue. If I call them of course, I'll be on hold for a while...
Decided to ring Virgin rather than wait any longer for a call back. I was told that I would not hear back from them UNTIL MONDAY 18th, even though I called first thing this morning. When I told the woman at the call centre that I knew people who had called after me this morning had been given install dates this week she told me MAYBE BY FRIDAY I would get a call back.
Sorry Virgin Media, that is AWFUL. Train your operators. Pathetic.
Update on the further update:
Once I calmed down, I called Virgin again. Straight through to a chap called Chris, who gave me a date straight away for my install (21st - offered me earlier but the Thursday is better for me). What really realy riles me though is that my call just a few minutes earlier was so poorly handled and I was completely misinformed. How many other willing customers are similarly being brushed away???!!