May 11, 2011

Virgin Media launches the 500Gb box

Just got this from Virgin Media:
Great news, we've launched our new Virgin Media TV powered by TiVo 500GB box early for existing customers. From today M+, L and XL TV customers will be able to get their hands on Virgin Media's next-generation entertainment service, packing all of the same power and great functionality of its bigger brother but for just  £49.95 plus standard installation charges.

Existing XL TV customers can enjoy the TiVo service for an additional £3 per month and now M+ and L TV customers will be able to experience the power of TiVo for an additional £8 per month, all they need to do is call to upgrade on 0845 650 7777.

We'll be making our TiVo 500GB box available for new customers this summer, watch out for more news!

20 comments:

brooza said...

Is the offer on the 1TB box still running for customers? If so, any idea when the offer ends?

Hornet Productions said...

were people who registered going to get a special offer for this?

Colin said...

When they say "new customers", do they mean new to Virgin Media, or new to their tv section? (i.e. got broadband and phone, but no tv)

Ed said...
This comment has been removed by the author.
Ed said...

Any idea if you have to pay £3 per TiVo box, or just £3 per account? I currently have a TiVo box and a second V+ box - it might be nice to swap the second V+ for a 500Gb TiVo, but not if it will cost an extra £3 (although, that said, I currently pay £10 for the second box so if it were *just* £3 that would be a bonus).

Instead, maybe I should wait until we can stream from a TiVo to a standard V box and then downgrade the second box...

manu76 said...

think I might swap my 1TB box for this smaller version....just don`t need the storage space...

Nialli said...

Sorry guys - I don't know the answer to your questions. Best bet is to call Virgin Media.

Square eyes said...

@manu76

That would be rather daft, you would still have £49 & have the install to pay or were you thinking you might get some money back?

Well guess what VM answer will be - NO refund.

So take some advice keep the 1TB box

Afront said...

I was so looking forward to this, but this £8 monthly fee has left me seriously reconsidering.

Hornet Productions said...

can anyone confirm if the special offer for the 500gb version for people who pre registered for a free one and didnt get one, was it to be sent via email or in the post?
i seem to have deleted the email.
cheers

manu76 said...

Got my refund Square Eyes....was within the 28 days cancellation period...just swapped for a 500gb box...thanks for the advice anyway.....

FolkestonePrinting.com Ltd said...

@Hornet Productions

Luckily I still had the email regarding the promotion....

"Thanks again for entering our prize draw to win one of our amazing TiVo® boxes. We know you didn't manage to get a free box this time round, but we've got something up our sleeves that we think you'll like.

We're busy rustling up an offer just for you, based on our 500GB TiVo box. It holds around 250 hours of standard TV, and we're launching it in May.

So, keep your eyes peeled for our exclusive offer. We'll pop it in the post for you soon, with a unique offer code that you'll need to quote."

...but I havent received anything in the post yet....?

I.welch said...

I forgot about the "special offer especially for me" got excited and ordered my 500gb box last night as soon as I saw it was available. Might have to Ring CS when the offer lands, see if I can implement it into my order.
Ps being installed 19/05/11.

BK said...

can't see them doing tivo box free...
ordered anyway. installing 20/5
tried to get install chge free by keeping v+ box as second outlet, spanish call centre said no after talking to uk upgrade centre.
so ur better off bargaining with uk centre.
anyway, direct line for tivo is 08000520781

I.welch said...

I was hopping for possibly a free or reduced
Installation charge. Maybe I'm hoping for too much, they did say an "exclusive offer" so there must be some sort of discount coming!

12 May 2011 18:55

I.welch said...

Folkstoneprinting, what date did u receive the email mentioning the exclusive offer?I have also deleted mine!

*Ellie* said...

Just to confirm it is £3 per account not £3 per tivo box.

FolkestonePrinting.com Ltd said...

Just wondered if anyone had received anything regarding the "Special Offer" email sent out to the unlucky Free 1TB Tivo applicants??

The email went....

"Thanks again for entering our prize draw to win one of our amazing TiVo® boxes. We know you didn't manage to get a free box this time round, but we've got something up our sleeves that we think you'll like.

We're busy rustling up an offer just for you, based on our 500GB TiVo box. It holds around 250 hours of standard TV, and we're launching it in May.

So, keep your eyes peeled for our exclusive offer. We'll pop it in the post for you soon, with a unique offer code that you'll need to quote.

While you're waiting, take another look at all the amazing things that Virgin Media TV powered by TiVo can do.
"

Havent received anything through the post or a follow up email yet?

stan said...

I am in the same position as you so I put a complaint to Virgin which they answered yesterday.

Their reply was that because there are so many people after the box they have set up a special Tivo team and the offer for the new 500 GB box is being sent out by areas. She told me that we would either receive an offer code or they tend to be contacting you directly via phone and making the offer. She said it was just a case of being patient, but I will definitely receive an offer.

I.welch said...

Well my special offer has landed for the 500gb box!!! £49.95 for the box + £40 installation, I'm glad I didn't wait for that!!!